Sicilian Food Online Store

Terms and Conditions

About the Company

JustSicilia.it - Sicilian food and Art local specialties

Address: 90046 - Monreale (PA), Sicily

Telephone: +39 - 320-7572221 Fax: +39 - 320-7572221

P.IVA: 05856740823 | N.REA: 280545

Placing an order

Placing an order on JustSicilia.it is an easy and interesting experience. After the Registration you will purchase in a minute and receive all the gastronomic and handicraft specialties you desire. All orders of Sicilian Typycal Products have to be executed on-line. In special cases, telephone orders are permitted. An order is completed once the customer will receive a copy via email of acceptance thereof. In this regard, the customer is required to verify the order summary and report promptly any possible error or discrepancy.

Products, Prices and Availability

All prices are in Euro or Dollars.

Each Sicilian Typical Products have TMC and Best Before Date in label, Nutrition Facts in Italian (English Nutrition Facts always available on website). Safety Cap and Seal. Reject if the Button is raised or the seal not intact. 

Every typical Products on JustSicilia is produced and packaged in Sicily by sicilian farms in the respect of regulaments and law of food safety. For the Ingredients please refer to products label and check before use.

Conserve: C.da Castellazzo S.S. 188 KM 89 - 92017 – Sambuca di Sicilia (AG)

Confetture: C.da Castellana s.n. 92016 Ribera (AG) - Italy

Dolci Tipici da Banco: Pasticcerie e forni a Monreale e a Palermo - Sicilia Italia

Christmas and Easter Humpers Sicilian Gift Baskets: in case of orders out of the season Panettone and Colomba will be replaced tith other specialties of same or more value according to stock.

For Sicilian Coppola Hats for Kids or Coppola with specific size requested, the preparation may take some days more (from 2 to 4 working days).

If the goods ordered were not available at the time, JustSicilia.it will strive to give timely notice to the customer, indicating also the possible delivery date.

The images are made by JustSicilia.it at best to ensure maximum communication to customers, however in some cases the products may differ from the images.

Payments

Cash on Delivery

Marking will comport a plus of cost of EURO 5.00. Available only in Italy.
(or Plus depending on Shipping Zone)

Advance Banking Transfer

Customer can make the Purchase of the products ordered by an Advance Banking Transfer.

Please send the bank accounts of the fax 091-6406737 or email servizioclienti@justsicilia.it
No additional cost

Stripe Credit Cards & PayPal

Customers can make Online the Purchase of the Sicilian Typical Products ordered by Credit Cards simply using Paypal Payment System integrated in this website payng to JustSicilia.it Commercial Account. No additional cost

Billing

The invoice will be issued as part of the shipment and always accompanies the goods.

Right of withdrawal (D. Lgs. 06/09/05 N ° 206)

As required by applicable law JustSicilia.it Customers are guaranteed satisfaction or your money back with the ability to repay, without penalty, purchased products within 10 days of receipt, by giving notice to info@justsicilia.it . JustSicilia.it will refounds you the amount paid (excluding the shipping cost )within 30 days from the return of the items.

Procedures for exercising the right of withdrawal:

To request a refund you must send a registered letter AR address of JustSicilia.it not later than 10 days from receipt of goods. The communication of claim must also be sent by fax or e-mail, as long as confirmed by letter within 24 hours.

The consumer must also return at his own expense, the goods covered by the withdrawal, intact in its entirety within 15 days from the withdrawal request.
the consumer will be refunded within 30 days from the effective return of items covered by the withdrawal.

From time to time be agreed with the consumer, the form and terms of refunds.

The cost of shipment of Any returns or replaces are in charge of the customer. 

Where to send the notification of withdrawal and the goods to be returned:

For any communication regarding customer complaints JustSicilia.it has available the customer care e-mail: servizioclienti@justsicilia.it

Disputes

For any legal dispute, in accordance with current regulations, the competent court is that in wich the costomer lives.